Twilio

We provide strategic advisory, consulting, and managed services for contact centre, customer experience, and unified communications solutions to customers across the globe.

Twilio®

Twilio is a modern communication API Used by developers for establishing communications.

Twilio can be used to send SMS, WhatsApp, Voice, Video, email, and even IoT, across the customer journey. All you need to do is integrate its API with your software.

1. Twilio Live
Twilio Live is a programmable platform for building interactive live streaming experiences. Use the REST API and Player SDK to create streamable content for an unlimited audience. Add in Twilio Video Rooms to customize the host, speaker, and audience interfaces for a full-featured live stream application.

2. Twilio Flex
Twilio Flex is a cloud-based contact center that is built on top of Twilio's cloud communications platform. It enables you to create the exact omnichannel contact center experience that you want for your customers, agents, and supervisors.

3. Twilio Frontline
Twilio Frontline is a pre-built application with customizable workflows that integrates with any CRM or customer database, and is available for iOS, Android, and web. Empower employees. Engage securely.

4. Messaging
Messaging Services is a free Twilio feature designed to make it easier to send messages at-scale, as well as across multiple countries. In short, a Messaging Service is a container for multiple Twilio message senders (e.g. phone numbers, WhatsApp senders).

5. Programmable Voice
Twilio's Voice API helps you to make, receive, and monitor calls around the world. Using this REST API, you can make outgoing calls, modify calls in progress, and query metadata about calls you've created.

6. Video
Twilio Video is a programmable real-time communications platform that allows you to add video chat functionality to your web, iOS, and Android applications. The platform provides APIs, SDKs, and helper tools to capture, distribute, record, and render high quality audio and video applications.